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Supporting our Dealers

Support | Merchants | Natural Paving

We want to be more than just another supplier and seek to be a proactive business partner with our dealers. Recognized by BALI for 2 consecutive years, we have been awarded the ‘BALI Affiliate Award for Exceptional Service’. Here’s why…..

  • Personal Service: All customers have a dedicated ‘face-to-face’ Sales Managers and an internal Account Manager at Head office.
  • Flexibility supporting budget constraints: Fair pricing schedules are transparent and agreed with all dealers but our Sales Managers have flexibility (within parameters) to work around your budget constraints.
  • Good complaint resolution: Every issue raised is dealt with personally and respectfully, underpinned by a fair procedure. We seek to understand how all involved has been affected and take appropriate remedial action…..

“Mrs Grealy sends her thanks for swift and efficient response and congratulates you on your customer service. Thanks again from me.” Sharp Paving

  • Technical support: We deliver product training and have accessible technical information: laying patterns, pack details, weights, manufacturing tolerances (click here for information link ). Embracing CE regulations, we are a CE compliant company. All product labelling has been updated to include all required CE marking information. Please click here to view our CE marking Declarations of Performance.
  • Business and Sales: Our Sales Managers generate annual business plans with their dealers, which are reviewed quarterly…..

 “Working with Natural Paving on our business plan gave me the opportunity to review the past year objectively, overcome challenges I faced as a new Manager and better plan for 2013. Our regular reviews have supported me to make the right business decisions, growing sales at my branch.” Mike Dixon, Building Supply Company, Grange

  • Marketing: We offer an enviable marketing package supplying merchants with samples, brochures, yard banners, product displays and product images. Subject to negotiations, marketing rebates are also available. Our annual PR plan aims to increase awareness of the Natural Paving brand and puts significant investment into industry events and activities, which generate leads for our customers.

 “I contacted Natural Paving for help with a quote and sourcing of a small order. The response was pretty much instant and Natural Paving could not help me enough. I was so impressed with such an unexpected, fantastic response that I had to call Natural Paving in person to say thank you.” Direct Customer (Merchant) - Jane, Naylor Myers, Silsden branch

 

“We had been thinking about doing our driveway and patio for a number of years. We knew it would be a big investment so we weren’t going to rush into it. Natural Paving were so helpful and provided suggestions, samples and recommended contractors. We finally decided to go ahead and have had both our patio and driveway done and the results are fantastic. We couldn’t be happier with the service and support.”

Home Owner - Dr Pathak, Leicester

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Latest News

  • MAY

    20

    NATURAL PAVINGS CLASSICSTONE PROMENADE USED IN GORGEOUS TEXAS BACKYARD PROJECT!

    Recently, Natural Paving’s Classicstone Promenade was chosen for a gorgeous backyard patio entertainment area / outdoor kitchen, in the heart of Texas. Supplied by Big Tex Stone of Fort Worth, Texas, the project consists of 300 square feet of stunning Promenade. Extremely popular, Promenade exudes sophistication with its multiple...

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  • JAN

    08

    NEW FOR 2020 - FIREPITS FROM NATURAL PAVING USA

    Natural Paving USA has just revealed their newest offering: Firepits. These beautiful, natural stone fire pits are pre-made, hand cut, and come in simple-to-assemble kits. They are a perfect complement to any outdoor living area and blend perfectly with our natural stone pavers. What an ideal way to stay cozy...

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  • DEC

    10

    IBS 2019 - NAHB International Builders Show

    IBS 2019 - NAHB International Builders Show The International Builders Show is the industry’s largest event and a great opportunity to access the people, tools and business knowledge you need. It is the place to get information on the latest trends, newest techniques and the most forward-thinking business strategies. The event...

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  • SEP

    14

    THE VANILLA ICE PROJECT USES 3000SQ FT OF NATURAL PAVING USA’S PLATINUM FLAGSTONES TO CREATE A CUSTOM AND LUXURIOUS POOL DECK

    In another extravagant Florida house flip The Vanilla Ice Project uses 3000sq ft of Natural Paving USA’s Platinum flagstones to create a custom and luxurious pool deck. The renovation series follows Rob VanWinkle aka Vanilla Ice and his team as they transform a derelict 1970’s house into an ultra-modern, state of...

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  • JUN

    27

    A BEAUTIFUL INVESTMENT THAT STANDS THE TEST OF TIME - THE NEW AMERICAN REMODEL HOME 2018

      Natural cut stone is becoming one of the most popular products found on the market today for both indoor and outdoor applications. There is no doubt that natural stone is one of the most durable and enduring products, as we look at the Wonders of the World such as Stonehenge,...

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  • JUN

    26

    OUTDOOR LIVING SPACES ARE MORE DESIRED THAN EVER BEFORE

      Outdoor living spaces are quickly climbing the ranks of the most upgraded feature in the home; and according to the American Institute of Architects’, outdoor living rooms have taken the top spot in terms of growing consumer interest among special function rooms for the sixth consecutive year. What’s more is...

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